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...I don't have all the understanding on this yet, but perhaps someone will see this and have gone through this already? I have a user with Office 2010 who uses EBS. When trying to export some kind of report and convert it to an .XLS file, it fails, apparently with a blank .xls file on the local machhine. Is this a common problem, or has anyone seen this? I know I have an incomplete picture here; just wondering if that is enough for someone to pipe up. This is a XP SP3 machine that otherwise seems to be healthy. Thanks... --STeve Andre'