Paper deadline January 20.


The bi-annual La Londe (France) Conference on Service Management takes place this May 29-June 1.  This multi-disciplinary conference accepts work on services from Marketing, Operations, and HR/OB.  In addition to the unique international and multi-disciplinary nature of the conference, each time slot at the Conference has only two sessions scheduled and each paper gets 45 minutes (!) so the opportunities are many for in-depth sharing and discussion.  On behalf of the organizers of the Conference I cordially invite you to submit a paper for possible presentation at the Conference.  I will chair the service operations track and we are seeking papers that address service activities in the broadest sense and hopefully, but not necessarily, cross disciplinary boundaries.
The Conference flyer is attached. Web site:
Rich Metters

Tenneco Professor of Business Administration

Head, Department of Information and Operations Management

Mays Business School

Texas A&M University

College Station, TX 77843-4217

Tel: 979.845.1148 Fax: 979.845.5653

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