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forgot
0)
Use
one of only two, superseded browsers that can get to the EBS
system.
I
have tried to be somewhat generous about the EBS system,
recognizing that a new system takes some time to implement
and will inevitably have the occasional glitch upon
roll-out. That said, my experience in trying to reenroll
for FSA has lead me to the conclusion that something is
fundamentally wrong with the organization principle behind
the current EBS system. The steps from the human resources
web site to the enrollment screens are not just poorly
designed, they are unintelligible. As far as I can tell,
the steps are:
1)
Search
the MSU site for “FSA”
2)
Click
on
http://www.hr.msu.edu/benefits/fsa/
3)
Locate
and click on the Quicklink “FSA Enrollment”
4)
Click
on “Enroll Online (EBS Portal)”
5)
Login
using MSUnet credentials
6)
Arrive
at a screen that has no relevance to FSA enrollment and
contains few clues to the correct path forward.