And -1) Prepare yourself. Scotch or Whiskey. On 11/10/11 18:42, Bosman, Don wrote: > > You forgot > > 0)Use one of only two, superseded browsers that can get to the EBS > system. > > *From:*Laurence Bates [mailto:[log in to unmask]] > *Sent:* Thursday, November 10, 2011 6:29 PM > *To:* [log in to unmask] > *Subject:* [MSUNAG] EBS and Flexible Spensing Accounts > > I have tried to be somewhat generous about the EBS system, recognizing > that a new system takes some time to implement and will inevitably > have the occasional glitch upon roll-out. That said, my experience in > trying to reenroll for FSA has lead me to the conclusion that > something is fundamentally wrong with the organization principle > behind the current EBS system. The steps from the human resources web > site to the enrollment screens are not just poorly designed, they are > unintelligible. As far as I can tell, the steps are: > > 1)Search the MSU site for "FSA" > > 2)Click on http://www.hr.msu.edu/benefits/fsa/ > > 3)Locate and click on the Quicklink "FSA Enrollment" > > 4)Click on "Enroll Online (EBS Portal)" > > 5)Login using MSUnet credentials > > 6)Arrive at a screen that has no relevance to FSA enrollment and > contains few clues to the correct path forward. >