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"dollars & sense" is an excellent metric! ;-) -Tom On 11/3/11 11:26 AM, Charlot, Firmin wrote: > > Brian you raised a great point. > > There was an article on the November 2011 issue of "The Atlantic" > magazine named "/Hacked/" (pg 100) which describes the perils of > housing data on the cloud. It's not all bad but there are serious > issues of responsibility, access and support /<there isn't a Google > phone number that I know someone can call for support>/ that need to > be well thought out before making the leap. It's good to note that > there are about 1 million Google accounts that are hacked yearly. Not > necessarily Google's fault but how do one recover from that if you > happen to be one of the "lucky" ones? > > Until recently, there was no way to retrieve data that was deleted > from any Google Applications. If that could change, then perhaps > other fears could be alleviated as well in due time after some headaches. > > At the end of the day, it's good to recognize that there are no free > lunches and that in a digital world "free" should not be measured in > dollars & sense alone. > > Firm. > > *From:*Hoort, Brian [mailto:[log in to unmask]] > *Sent:* Thursday, November 03, 2011 10:38 AM > *To:* [log in to unmask] > *Subject:* Re: [MSUNAG] University of Michigan is going Google > > The point is that the contracts have that pesky "Google may change the > terms of this agreement at any time" clause which makes any discussion > of their policies or procedures moot. They can do whatever they want > at any time. The contract means nothing so long as that clause stands. > > Best, > > Brian Hoort | 517-355-3776 > > ANR Technology Services, MSU > > *From:*Rytlewski, Jamie [mailto:[log in to unmask]] > *Sent:* Thursday, November 03, 2011 10:02 AM > *To:* Hoort, Brian; [log in to unmask] > *Subject:* RE: [MSUNAG] University of Michigan is going Google > > Brian, > > Your example is incorrect. We use Google Apps for their groups and > since other schools have "Gone Google", we've had a few issues with > conflicting accounts and other things. We opened up a ticket with > Google for the problems and they said they had no control over the > other school's accounts and could not make changes. > > This was the response: > > "Unfortunately I cannot proceed to touch any domain if is not the > admin itself to tell me explicitly to do it. I hope you can understand > this policy as this is for protecting our customers, I guess you would > not be comfortable if someone open a case to us asking for deleting a > user in your domain." > > Jamie > > *From:*Hoort, Brian [mailto:[log in to unmask]] > <mailto:[mailto:[log in to unmask]]> > *Sent:* Thursday, November 03, 2011 9:30 AM > *To:* [log in to unmask] <mailto:[log in to unmask]> > *Subject:* Re: [MSUNAG] University of Michigan is going Google > > I was just at an ADUC meeting in which Tom Davis spoke on this very > issue a few days ago. It was fascinating how strongly the non-IT > staff insisted that nothing be changed regarding MSU's email > offerings. "Absolutely no change" was the mandate. I feel for ATS. > They've got half the population demanding better services, and the > other half insisting on zero change. > > The breadth of Google's offerings is very compelling, and growing all > the time. MSU will not be able to keep pace with those offerings. > Yet, we have no control over the service. Google may change anything > at any time without consulting us. > > Example: A faculty's account password is compromised. The account is > required for that faculty to access email, shared project documents, > and to attend meetings. Spammers use the account to distribute > thousands of spam. Google rightly disables the account. What process > does this faculty have to recover the account? > > As time goes on the chasm between service offerings will increase. I > see no solution at this point, but the pressure will continue to > increase with time. > > Brian Hoort | 517-355-3776 > > ANR Technology Services, MSU > > *From:*l duynslager [mailto:[log in to unmask]] > <mailto:[mailto:[log in to unmask]]> > *Sent:* Thursday, November 03, 2011 9:09 AM > *To:* [log in to unmask] <mailto:[log in to unmask]> > *Subject:* Re: [MSUNAG] University of Michigan is going Google > > Putting everything in the cloud sounds great. If you think that all > expenses, responsibilities and risk are passed on to the provider. > > Some departments have grants from foundations, corporations, federal > and state government to do critical security and defense related > research and contract work. > > I don't think that all the risks and responsibilities to our customers > and stakeholders are transferred to the cloud provider and MSU is > still liable in the case of an unauthorized disclosure of information. > > Unless those grantors will approve of storing of their sensitive data > with a cloud based provider beforehand. > > Makes you wonder how UM handled that? > > Lee Duynslager > > *From: *"Pilkenton, Alan" <[log in to unmask] > <mailto:[log in to unmask]>> > *Reply-To: *"Pilkenton, Alan" <[log in to unmask] > <mailto:[log in to unmask]>> > *Date: *Thu, 3 Nov 2011 12:03:33 +0000 > *To: *<[log in to unmask] <mailto:[log in to unmask]>> > *Subject: *Re: [MSUNAG] University of Michigan is going Google > > Yes it is true, the people in blue are going to be Googling. The > entire U of M tech restructuring plan can be found > here:http://nextgen.umich.edu/projects/#umnet . > > Should we not be thinking along these lines as well? > > Alan | Training Program Developer | ANR Technology Services | 517-355-3776 > > ------------------------------------------------------------------------ > > *From:*Troy D Murray [[log in to unmask] <mailto:[log in to unmask]>] > *Sent:* Wednesday, November 02, 2011 5:20 PM > *To:* [log in to unmask] <mailto:[log in to unmask]> > *Subject:* [MSUNAG] University of Michigan is going Google > > Looks like our "friends" down the road have decided to "Go Google". I > have to admit that the idea of a unified messaging platform is > appealing rather then the three I use here now. > > http://googleblog.blogspot.com/2011/11/go-blue-go-google.html > > * > Troy Murray* > > *Michigan State University* > > *College of Medicine* > > *B136D Life Science* > > *E: [log in to unmask] <mailto:[log in to unmask]>*** > > *P: 517-353-9576* > > *F: 517-355-7254* > > *RedHat 5 Certified Technician* > > *RedHat 5 Certified Systems Administrator* > > *HL7 V2.6/2.5 Certified Control Specialist* >