Ever since the Internet Explorer vs. Netscape browser wars, I've always considered browser detection and redirection evil.  I believe Web sites should be coded to standards, not to devices or browsers.  I spent several months using an iPad as my only computer, and often found myself redirected to sites designed for the iPhone, not the iPad.  So I got a tiny view on a large screen.  

We finally made a breakthrough with the previous design of www.msu.edu, where we built for standards.  It is sad to learn that now the server is going to decide how you'll view the site.

It used to be fashionable to offer text-only views of a Web site.  Advocates for people with disabilities observed that text-only sites inevitably fall out of sync with the "real" site.  Assuming CSS and maybe CMS, maybe this isn't an issue in this case.  But why not just code one site with multiple views, and users get to choose which?

If you insist on browser detection, an alternative would be to ask the user:  "You appear to be using a mobile device.  Would you like to visit the mobile version of www.msu.edu?"  If you insist on a non-prompted redirect, then please at least offer an obvious link back to the real site.  You may want to put me in a "mobile" box, but you have no clue what my actual browser is or what it's capable of.

/rich

On Thu, Aug 4, 2011 at 1:54 PM, Debbra Malcangi <[log in to unmask]> wrote:

FYI – I thought you would like to know that we have a prototype of the redirect and plan to implement it once approvals are in place.

Debbie

 

From: Kramer, Jack [mailto:[log in to unmask]]
Sent: Wednesday, August 03, 2011 2:53 PM

Subject: Re: [MSUNAG] MSU web sites in context

 

We hope you'd be accessing MSU on a phone through MSU Mobile (m.msu.edu) though obviously there's no redirect set up to force you there. The "normal" site has been designed around normal desktop/laptop tasks.

 

----
Jack Kramer
Manager of Information Technology
University Relations, Michigan State University
w: 517-884-1231 / c: 248-635-4955

 

From: Laurence Bates <[log in to unmask]>
Date: Wed, 3 Aug 2011 14:43:44 -0400
To: University Relations <[log in to unmask]>
Subject: RE: [MSUNAG] MSU web sites in context

 

All of that is true Jack and I am certainly no design expert, but in some ways we actually have it easier than Apple.  What MSU is selling is principally a student lifestyle and a passport to a decent job in the future, for which white space and hoopla may well be appropriate.  The MSU banner isn’t too much of a distraction on a large screen but on my cell phone, that and the URL takes up 60% of my horizontally oriented screen.  I don’t know what percentage of future students view MSU web pages on a cell phone but the number may be growing quite rapidly.  Fortunately, they will probably have better equipment than my Android 2.2.2 based phone but it is still something to consider – at least until I get my iPhone 5 ;-)

 

Laurence

 


From: Kramer, Jack [mailto:[log in to unmask]]
Sent: Wednesday, August 03, 2011 2:10 PM
To: Laurence Bates;[log in to unmask]
Subject: Re: [MSUNAG] MSU web sites in context

 

Apple's big advantage over us, though, is that they'retrying to sell a product and can specifically emphasize whatever their latest and greatest product is using the large center portion of their site; unfortunately, it's awfully tough to put a college degree in a nice shrinkwrapped area and say "here, buy this". Our site is spread out to provide greater focus on what research said people used our page for most – quick information about the institution and very specific, targeteditems used frequently by students, faculty, and staff. Other approaches drowned site users with too much information or too many options and drove them away, usually to Google which deep-linked them to the areas they wanted to find anyways.

 

----
Jack Kramer
Manager of Information Technology
University Relations, Michigan State University
w: 517-884-1231 / c: 248-635-4955

 

From: Laurence Bates <[log in to unmask]>
Date: Wed, 3 Aug 2011 14:02:22 -0400
To: University Relations <[log in to unmask]>
Subject: RE: [MSUNAG] MSU web sites in context

 

It is interesting to view sites in terms of their attempts at branding.  Apple has refined a capacity to say more with less that works very well for them both in their products and their web page.  The BBC example on the bottom right is an example of a disturbing trend to sell the upper portion of web pages to advertisers.

 

Laurence

 


From: Kramer, Jack [mailto:[log in to unmask]]
Sent: Wednesday, August 03, 2011 12:17 PM
To: Laurence Bates; [log in to unmask]
Subject: Re: [MSUNAG] MSU web sites in context

 

Looking at these sites I'm happy to see that most of them have adopted at least some of the current brand standards – we're presenting a much more cohesive look to the Web than we used to which is great for the institution as a whole. I know that somewhere around here we have a bunch of research that University Relations commissioned in regards to the homepage design and the site standard that's based off ofthat and , if I recall correctly, the research pointed to the green top of page bar as a good way to convey the MSU Green branding while still allowing white space usage on the rest of the page. On the MSU homepage it also draws the eye immediately to the navigation placed at the top which helps site users get to their commonly used resources quickly. Apple's site is a good example of this principle – they don't go quite as bold as we do, but the contrastingcolor versus the rest of the page makes it very simple to pick out the important navigation elements at speed.

 

----
Jack Kramer
Manager of Information Technology
University Relations, Michigan State University
w: 517-884-1231 / c: 248-635-4955

 

From: Laurence Bates <[log in to unmask]>
Reply-To: Laurence Bates <[log in to unmask]>
Date: Wed, 3 Aug 2011 10:15:11 -0400
To: "[log in to unmask]" <[log in to unmask]>
Subject: [MSUNAG] MSU web sites in context

 

After resetting some Ethernet switches this morning, Ichecked the websites of MSU colleges and was interested to see the different styles used in context with each other and with notable web sites such as Apple, Microsoft, the New York Times and the BBC.  They all look great and your mileage may vary of course but the take-away for me was that the siteswith the MSU green header seem to be rather top heavy.  Sorry if that was your toe that I just stepped on, especially since I really like the gentle leadership that the MSU web team has provided in recent years, but enough $0.02 can buy a small coffee.

 

Food for thought…

 

Laurence Bates

 

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

[log in to unmask]">

 

Laurence A. Bates

College of Education

Michigan State University

217E Erickson Hall

East Lansing

MI 48824

517-355-2178

[log in to unmask]

 

An exuberant rationalist...