Comments sprinkled below.
On 7/21/11 9:59 AM, Gary Schrock wrote:
[log in to unmask]" type="cite">Ok,
I've been getting several questions from my users about this, and I
just want to make sure that what I'm passing on to them is correct. As
far as I can tell from reading what was mailed out, as long as people
are not using their msu email address to log into their current google
account, they should be ok. Any idea if that's correct? I know my
average users are finding it particularly difficult to interpret what
was sent out, and quite frankly, I've read the document several times
and *I'm* not positive I've got it figured out.
You're close enough. If their Google sign-in is [log in to unmask] they are
likely to have a "conflicting account". If not, there's not much issue.
If your users received a notification in advance, Google identified
that they have a conflicting account, whether it's something they
commonly use or not. At this point the easiest way to handle it is to
point users with questions about how to identify and handle a
conflicting account is to send them to this article
http://techbase.msu.edu/article.asp?id=15760 (Note the "Advance"
sections will be removed as soon as the transition has completed).
In short, after the transition is complete, anyone who attempts to sign
in to a personal Google account that is conflicting will see a page
that lets them know that "
"An update to your account is required". Proceeding from that point is
pretty straightforward.
[log in to unmask]" type="cite">Also,
any idea when information about this was first sent out? The first I
heard about it was 3 days ago, but I don't think I remember having seen
anything sent to me about it, so I don't know if it started before
that. 3 days in the middle of the summer seems a little on the short
side to me.
Well, ATS received hard and fast notice of this transition only
mid-last week. The service sponsors and the help desk have scrambled a
get pertinent information out to the community - particularly those who
were identified as having a conflicting account(s).
We were given the choice of scheduling the transition ourselves or
having it "automatically" run by Google a few days from now. We wanted
to retain control over all of the aspects of the transition we could,
and proceeded with as quick and orderly a process as possible. (I
personally think the infrastructure change is more about Google+ than
anything else....FWIW).
BTW, there is no harm and no data loss that occurs for users and if
they simply wait until they actually run into the "conflict", that's
fine.
Also, the related FAQ http://techbase.msu.edu/article.asp?id=15338 has
had a fair bit of updating over the course of this week.
--
Leo Sell
MSU ATS Help Desk
--
"I answer that no country, however rich, can afford the waste of its human resources. Demoralization caused by vast unemployment is our greatest extravagance. Morally, it is the greatest menace to our social order." FDR