Then the differences could be user specific, and the first thing that
comes to mind is IE settings like trusted sites.
For the Kellogg Biological Station I created a custom installation for
IE7 and IE8 using the administration kit (IEAK) provided by Microsoft.
One option is a configuration only package that can be applied after IE8
is already installed.
In the package I configured the following trusted sites:
Allow popups:
*.msu.edu
35.8.2.149
Trusted sites:
https://35.8.2.149
https://bi.epsp.msu.edu
https://controller.wireless.msu.edu
https://dhcp.msu.edu
https://docview.ais.msu.edu
https://fin.ebsp.msu.edu
https://login.msu.edu
https://mm.ebsp.msu.edu
https://ntweb1.ais.msu.edu
https://secportal.ebsp.msu.edu
https://vpn.msu.edu
https://webapps.usd.msu.edu
https://webreq.msu.edu
Local intranet sites:
35.8.2.*
http://*.msu.edu
The 35.8 entries help wireless logins go faster. The ebsp.msu.edu
entries help avoid confirmation messages about switching between secure
sites. I did not find an hr specific site in the EBS system. We
recently had users switch from Windows XP with Acrobat 8, Reader 9, and
IE7 to Windows 7 with Acrobat X and IE8. I did not receive any
complaints regarding Acrobat X after 4 weeks of exercising it.
-Stefan
On 7/6/2011 10:36 AM, Aldrich, Dak wrote:
> Ok. Now this is getting frakking ridiculous.
>
> We had problems about 3 weeks ago and we called the EBS helpdesk. We called because it was taking 5 and 8 minutes to get any kind of faculty appointment approved in the system.
>
> We were told that users HAD to have the LATEST version of Adobe... Correct me if I'm wrong... ISN'T ACROBAT X THE LATEST VERSION?... AND they had to have 4 gigs of memory. (Yes, that's exactly what I was told. And like a dip, I didn't get a name of the agent we spoke to.)
>
> So, what is it? Is Acrobat X the problem? Or is it not? I really wish we could get consistent answers between the web site, helpdesk, and everyone else that's throwing answers around out there.
>
> My problem right now is that ALL users, except for one, are having the same problem. It's taking 5 to 8 minutes to process an approval for a faculty appointment. That means nothing to me, but the users that do it here say that's unacceptable. Only one machine is able to process them in any acceptable amount of time.
>
> All machines have either XP Pro SP3 or Windows 7 SP1, IE 8, Acrobat Reader X and SAP. The only two differences between these machines are the OS and that some have 2 gigs memory, others have 4 gigs. Otherwise, they all have the same version of IE, SAP and Acrobat Reader.
>
> Any assistance would be greatly appreciated.
>
> -dak
>
> -----Original Message-----
> From: Kim Geiger [mailto:[log in to unmask]]
> Sent: Tuesday, July 05, 2011 4:11 PM
> To: [log in to unmask]
> Subject: Re: [MSUNAG] EBS HR Module, SAP GUI and Adobe Acrobat
>
>>>> On 7/5/2011 at 4:02 PM, Lee Duynslager<[log in to unmask]> wrote:
>> Hey has anybody else out there had problems with any of the PDF forms
>> Used with the SAP GUI in the HR module in EBS, after the latest
>> updates to Windows?
>>
>>
>>
>>
>>
>> What did you do to resolve the problems?
> You know you can't have Acrobat X installed, right?
>
> --
> Kim Geiger
> Information Technologist
> Broadcasting Services
> Michigan State University
> 517-432-3120 x 429
>
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