If their attitude toward Acrobat 10 is anything like their attitude toward IE9 and FF4/5, then they consider it Adobe's/Microsoft's/Mozilla's responsibility to make their products work with EBS, not their responsibility to make EBS work with the rest of the world -- just see the disclaimer at https://secportal.ebsp.msu.edu/irj/go/km/docs/documents/News/Homepage%20Announcements/30c185b7-8301-2e10-9a9d-8df38db5d37d_0_.xml , "We are working to determine when Firefox 4 and Firefox 5 (for both Windows and Mac) and Internet Explorer 9 will support the system software." So don't hold your breath. -- dkm At 7/25/2011 12:00 PM Monday, Jon Galbreath wrote: >OK, after the recent discussion concerning eBS and Acrobat and it's >general lack of compatibility with anything that's not already >outdated, I am working on downgrading everyone from Acrobat Pro X to >Acrobat Pro 9.4.5. > >In the process I've created a new Administrative install from the >Acrobat 9 Pro media which was sold by the Computer Store and is the >volume license media I used prior to X using msiexec /a AcroPro.msi > >After that I installed the dozen patches to get it up to 9.4.5 using >msiexec /a acropro.msi /p patch1.msp, etc., until it was >done. Everything seems to install fine, except that the key doesn't >work. I have always used 1118-1006-2829-9110-3041-8472 and it's >worked fine for dozens of installs, except now. If I deploy with a >GPO it just fails right away. If I try to manually install with the >patched MSI and the generated transform from the Customization >Wizard, it rejects it. It also rejects any of the other keys from >the Adobe licensing site. > >Any ideas? > >Also, is there any timeline on when Acrobat X will be >useable? Something changed with eBS a couple months back and now >all forms take hours to complete because it's pegging the CPU at >100%. The reason I ask is that Adobe FINALLY support deployable >updates with Acrobat X which makes for timely installs rather than >having to patch an admin install and then redeploy. > >Jon Galbreath, MCSE >Systems Administrator >International Studies and Programs >Helpdesk: 517-884-2148 >Ph: 517-884-2144 ><mailto:[log in to unmask]>[log in to unmask] >