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(Cross-posting to WEBDEV and MSUNAG because not all webdev people are
also their systems people, and the systems people may not be aware of
this depending on the communication between them and the web teams.
Apologies to those of you who get this twice.)

Is anyone else on this list using AISDB3/AISDB4 for their websites (or
other data-drive applications) and experiencing frequent timeouts? Our
sites are reporting now up to 6-10 times per day errors such as these
three below:

Microsoft OLE DB Provider for SQL Server error '80004005'
Timeout expired

or

System.Data.SqlClient.SqlException: A network-related or
instance-specific error occurred while establishing a connection to
SQL Server. The server was not found or was not accessible. Verify
that the instance name is correct and that SQL Server is configured to
allow remote connections. (provider: Named Pipes Provider, error: 40 -
Could not open a connection to SQL Server)

or

System.Data.SqlClient.SqlException: A transport-level error has
occurred when sending the request to the server. (provider: TCP
Provider, error: 0 - An existing connection was forcibly closed by the
remote host.)

All of these errors started after the May 23 AIS maintenance that
moved these servers to a virtual context. It used to be we'd get
something like this once a day around 9 p.m. (presumably the servers
were going offline for backup, which is a completely separate rant),
but now that's it's happening in the middle of the day, I'm trying to
figure out if this is just us or if something's really messed up over
there, so I know which direction to start poking.

None of our data operations changed -- we're still requesting the
connection the same way as always. Some of our sites are completely
unchanged except minor content updates, so it's not like we changed
something, but now we're seeing all these errors, and we're trying to
get to the bottom of them.

Thanks all for any information,
Carl

Carl Bussema III
Information Technologist
Michigan State University Outreach & Engagement
Phone: (517) 353-8977 • Fax: (517) 432-9541
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