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Try using the old format MAU-CUC code on their web form. The form takes the new format account number but not MAU-CUC. The person working with the SSL certs now is Timo Vasquez, [log in to unmask] Gene on 6/2/2011 2:21 PM Troy Murray said the following: > Anyone out there know the contact for the AIS SSL certificate system? > I've been trying to purchase two certificates but run into an ASP > error each time. After two calls to the AIS helpdesk + 24 hours = no > response, no fix, nothing, nada. > > > -- > *Troy Murray* > Michigan State University > College of Medicine > B228 Life Science > P: 517-432-3545 > F: 517-353-5436 > E: [log in to unmask] <mailto:[log in to unmask]> > RedHat 5 Certified Technician (RHCT) > RedHat 5 Certified Systems Administrator (RHCSA) -- Gene Willacker RHS Information Services Security Administrator Michigan State University 100 University Housing Building East Lansing, MI 48824-1231 /517-353-1694, FAX: 517-884-0248/