Hi is anybody out there having problems with Windows 7  64 Bit, ACROBAT X  and EBS?

A problem has manifested again, where the PDF forms in EBSP take a long time to load, resize and when you check and send and send it can take up to a minute and a half.     The user gets a message about a script, if the script continues to run it may slow down your computer, do you want to cancel the script.

This problem came back after installing the security update to ACROBAT X.    

This is what I’ve tried:   1.   Deinstalling acrobat and reinstalling.
                                           2.  Renaming the acrobat directories under the users profile and deinstalling / installing again did not fix the problem.

What worked in the past was copying the users my documents,  favorites  ect.   Deleting the profile, recreating the profile and moving the documents and favorites back over and resetting up an exchange account on Outlook.  

I am not going to go through setting up a new profile for the user every time a security update is available for ACROBAT.

Has anybody else out there seen this problem and what have you done to fix it?

Thanks,


Lee Duynslager