Hmmm.
64 or 32 bit IE? I don't think 64-bit works. Beyond that I'm stumped.
- Scott
From: l duynslager [mailto:[log in to unmask]]
Sent: Tuesday, March 29, 2011 8:28 AM
To: Scott Smith
Subject: Re: [MSUNAG] Acrobat Problem with EBSP
Hey Scott:
I deinstalled X and installed 9 and then all the patches as instructed by
EBS support.
That didn't fix the problem for me. I even got adobe support on the phone
and had them take a look at it. They spent two hours deleting the
directories, reinstalling. It can open a PDF form in the browser just fine,
but when you try to open the PDF forms from the EBS system. That's when the
hang ups start.
Adobe Support told me the problem is with IE or the EBS system.
LD
_____
From: Scott Smith <[log in to unmask]>
Reply-To: Scott Smith <[log in to unmask]>
Date: Mon, 28 Mar 2011 15:36:57 -0400
To: <[log in to unmask]>
Subject: Re: [MSUNAG] Acrobat Problem with EBSP
This was happening to me on my home machine trying to get paycheck "stubs"
out of EBS. I backrev'ed to Reader 9.
- Scott
From: l duynslager [mailto:[log in to unmask]]
Sent: Monday, March 28, 2011 2:13 PM
To: [log in to unmask]
Subject: [MSUNAG] Acrobat Problem with EBSP
Hi is anybody out there having problems with Windows 7 64 Bit, ACROBAT X
and EBS?
A problem has manifested again, where the PDF forms in EBSP take a long time
to load, resize and when you check and send and send it can take up to a
minute and a half. The user gets a message about a script, if the script
continues to run it may slow down your computer, do you want to cancel the
script.
This problem came back after installing the security update to ACROBAT X.
This is what I've tried: 1. Deinstalling acrobat and reinstalling.
2. Renaming the acrobat
directories under the users profile and deinstalling / installing again did
not fix the problem.
What worked in the past was copying the users my documents, favorites ect.
Deleting the profile, recreating the profile and moving the documents and
favorites back over and resetting up an exchange account on Outlook.
I am not going to go through setting up a new profile for the user every
time a security update is available for ACROBAT.
Has anybody else out there seen this problem and what have you done to fix
it?
Thanks,
Lee Duynslager
