Here's the name and email of Dell's outside Sales Rep. He covers 3 schools and MSU is his biggest account. He's interested in talking with anyone that has a problem with parts and warranty. Patrick Hug [log in to unmask] NV Nancy Vanderwest Contract Administrator MSU Purchasing Det PH 517-432-7255 FX 517-432-3455 [log in to unmask] >>> Kim Geiger <[log in to unmask]> 2/14/2011 2:24 PM >>> >>> On 2/14/2011 at 11:35 AM, "Aldrich, Dak" <[log in to unmask]> wrote: > I have a Dell Optiplex 320. It is 6 months out of warranty. Dell ONLY has > this part available for warranty support. Which means, I can get the > motherboard, but they won't send it to me. I have to pay a technician to > come replace it. HOW REDICULOUS IS THAT? Not to mention it well over > doubles the cost of the repair. > > Does anyone have an old one that I could buy off of them? Or know of any > place I might be able to get these types of parts without being bent over? > Oh, by the way... the problem is... duh duh duuuuuh. 2 bulging and one > exploded capacitor. Am I the only one that thinks that should be an > automatic warranty extension these days? > > Thanks for any resources anyone might have. I might have a 320. I will check my stash if I get a minute this afternoon. -- Kim Geiger Information Technologist Broadcasting Services Michigan State University 517-432-3120 x 429