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>>> On 11/2/2010 at 10:20 AM, "Aldrich, Dak" <[log in to unmask]> wrote: > I know, I know... First problem is, it's Eudora. However, I have a few > users that just WILL NOT switch to outlook. And this issue is baffling, > regardless of the fact that the user is using Eudora. > > THE SETUP: > This user has two instances of Eudora 7.1.0.9 installed. In two separate > directories. That's not a problem. It's designed to be able to be used like > that. They have each instance hooked up directly to an MSU mail account. > So, both accounts are on MSU's mail server. > > THE PROBLEM: > Some users, when receiving email from one of these Eudora instances, get the > subject, but a blank body. As soon as they click Reply or Forward in their > mail client, be it the MSU web mail, or Outlook, or Mac Mail, can see the > original body of the email. > > THE PECULIARITIES: > This only happens when mail is sent from one of the two instances of Eudora. > All of the Eudora settings are the same, as far as I can tell. > It does not happen to everyone. Some Outlook users are fine. Others are > not. Some Web Mail users are fine. Others are not. > > THE CONSTANT: > If someone experiences this issue when receiving mail from this account, > they will always have this issue. > > Does anyone have any freaking clue what could be causing this? I have 3 > other users that use Eudora, and don't have this issue at all. They can send > to everyone just fine without an issue. > > Thanks for any advice or places to look. I have googled this and the only > issue that comes up is from 2007, relating to Outlook and 3rd party > integrated email client virus scanning. I do not use that. So that > shouldn't be an issue. Is it a MIME settings issue on the client, maybe? -- Kim Geiger Information Technologist Broadcasting Services Michigan State University 517-432-3120 x 429