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Some applications cache the user's credentials but still authenticate
against the domain.  So, when the user changes her password and logs on, the
application in question starts in the background and repeatedly tries to
authenticate with the old credentials locking the account.  

 

We've had similar things happen.  The usual scenario is that a technician
visits an end user, connects to a network share that needs his credentials.
He leaves the "Remember my Credentials" box checked and forgets to
disconnect the drive when he leaves.  Months later the technician changes
his password and every time the end user he visited earlier logs on the
tech's account gets locked out.

 

 

 

From: Aldrich, Dak [mailto:[log in to unmask]] 
Sent: Wednesday, October 06, 2010 11:25 AM
To: [log in to unmask]
Subject: [MSUNAG] Issue with a domain account

 

Ok.  So, I've had this problem twice, it eventually goes away, but it's
back, and annoying as hell!

I have a user on our domain.  She logs into her machine, and her account is
not locked out.  The SECOND the user experience is loaded, her account gets
locked out, and the drive mapping script fails because her account is locked
out.

Something is happening between the time she logs in and the time the user
interface is loaded completely.  Something that we are NOT doing.  I have
run virus scans, Malware Bytes and Spybot... And and and.... And nothing
shows up in any of those.  This only happens with one user.

Any ideas where to start looking?  What could be causing that?  It's
OBNOXIOUS to say the least!

Thanks!

-dak