I love HP’s quality and overall reliability, but the comments about the order turnaround time is spot on.  Frankly, it’s ridiculous.  It’d be one thing if they’re being hand built like a Rolls Royce, but we all know that’s not the case.  Can anyone “in the know” comment on the delays and why it can sometimes take months for printers to show up?

I’ve used Dell printers before and maybe it was because it was a few years old, but finding Mac drivers from them can be a challenge.  Sometimes a generic will work, but not always, and you often lose functionality that a true driver provides.

I have always loved HP’s, and have used them for more than 25 years.  I have some small experience with other brands, but I always come back to HP.  My experience has been that the non-HP’s are more difficult to configure and less reliable.

They are still my first choice.  YMMV.

Looking for opinions on laser printer vendors – need to replace an older HP Laserjet and was looking for something a little less spendy in terms of upkeep over its lifespan. The Brother HL-5370DWT looks promising – dual paper trays and low-cost consumables – but the comparable HP, the P2055dn, has a larger RAM compliment and a slightly faster page-per-minute rating. My big concern with the HP is that consumables are $160 a pop for the high-capacity cartridges, while the Brother unit takes larger cartridges that run $80 or less.

Does anyone else on campus use non-HP printers?
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Jack Kramer
Computer Systems Specialist
University Relations, Michigan State University
w: 517-884-1231 / c: 248-635-4955