You regularly waited for 1 - 2 months for a printer?  Ouch!  I wouldn't buy direct from HP either.

 

I purchase our HP Printers (we are quite happy with them) through CDWG using the MSU contract and my PO card.  The price is the same (or +/- a few dollars) compared to the HP direct price.  I have *never* waited more than 2 business days for an in-stock model -- and that includes using their cheapest shipping option.  Their site states if a model is in stock or what the delay will be - so no guess work.  Printer cartridges are often cheaper through CDWG (using the contract) than through MSU Stores. 

 

You do need a CDWG login account setup with access to the MSU contract prices.  Adam Sullivan, the current MSU rep, got one done recently for a colleague within a day.  Here's the contract and rep info if you're interested:

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Michigan State University Contract Center.  Contract Number: VPA 36207

For questions regarding this contract, call (800) 581 4239 or contact your Contract Team.

Todd Havey P: 847-371-5600, F: 800-975-7288

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MSU rep, Account Manager

Adam Sullivan; P (866) 339-4118 ; F (312) 705-8263

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 ~ Esther

 

Esther V. V. Reed

IT Systems Administrator

MSU Graduate School

 

From: Steve Bogdanski [mailto:[log in to unmask]]
Sent: Friday, September 03, 2010 12:11 PM
To: [log in to unmask]
Subject: Re: [MSUNAG] Thoughts on laser printers?

 

We have been moving to purchasing Dell Printers over the last year or so.  This was done for several reasons:

 

- Purchasing HP printers through MSU is a pain and took 1-2 months to arrive

- Toner/Ink was always expensive

- Warranty for only one year and it was pretty crappy anyway

 

Will Dell we get the units as fast as we get computers, their support is way more helpful and you can get warranties for up to 5 years.  Also if something is wrong they will send the part and/or a tech to fix it in a day or two, whereas HP wanted us to pay to ship the whole unit to them and then be without it if for weeks.

 

-Steve Bogdanski

 

 

>>> On 9/3/2010 at 11:50 AM, "Kramer, Jack" <[log in to unmask]> wrote:

Looking for opinions on laser printer vendors – need to replace an older HP Laserjet and was looking for something a little less spendy in terms of upkeep over its lifespan. The Brother HL-5370DWT looks promising – dual paper trays and low-cost consumables – but the comparable HP, the P2055dn, has a larger RAM compliment and a slightly faster page-per-minute rating. My big concern with the HP is that consumables are $160 a pop for the high-capacity cartridges, while the Brother unit takes larger cartridges that run $80 or less.

Does anyone else on campus use non-HP printers?
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Jack Kramer
Computer Systems Specialist
University Relations, Michigan State University
w: 517-884-1231 / c: 248-635-4955