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We have been moving to purchasing Dell Printers over the last year or
so.  This was done for several reasons:

- Purchasing HP printers through MSU is a pain and took 1-2 months to
arrive
- Toner/Ink was always expensive
- Warranty for only one year and it was pretty crappy anyway

Will Dell we get the units as fast as we get computers, their support
is way more helpful and you can get warranties for up to 5 years.  Also
if something is wrong they will send the part and/or a tech to fix it in
a day or two, whereas HP wanted us to pay to ship the whole unit to them
and then be without it if for weeks.


-Steve Bogdanski


>>> On 9/3/2010 at 11:50 AM, "Kramer, Jack" <[log in to unmask]>
wrote:

Looking for opinions on laser printer vendors – need to replace an
older HP Laserjet and was looking for something a little less spendy in
terms of upkeep over its lifespan. The Brother HL-5370DWT looks
promising – dual paper trays and low-cost consumables – but the
comparable HP, the P2055dn, has a larger RAM compliment and a slightly
faster page-per-minute rating. My big concern with the HP is that
consumables are $160 a pop for the high-capacity cartridges, while the
Brother unit takes larger cartridges that run $80 or less.

Does anyone else on campus use non-HP printers?
----
Jack Kramer
Computer Systems Specialist
University Relations, Michigan State University
w: 517-884-1231 / c: 248-635-4955