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On 8/20/2010 9:54 AM, Chris Wolf wrote: > Then something has gone wrong with the "migration". Someone on the mail team > really needs to look into the migration process and figure out what went > wrong. > > I agree, something somewhere very definitely went wrong. I have faculty that almost never use the web interface (and avoid it at all costs if they can), and yet they're finding these entries. The first person that I ran into this with (and submitted an email to ATS about that never did get any sort of response) had people blocked that he would never have intentionally blocked. I actually decided that I needed to warn everyone in my department, and sent out an email to the department this morning. I hate sending this type of email, because it's way too similar to the ones that ask you to confirm your email settings, so it's undermining all the work I've done warning people about those. Since I've sent those out, I've had 2 people report suspicious entries, 5 come back clean, and 1 that couldn't be sure. Gary > I can say with certainty that I did not have any filters on the "old" mail > system when it was shut down in May 2009, and I did not create any filters > in the "new" webmail that replaced it. Now I have about a dozen Accept/Block > entries that should not be there. > > Somehow the August 4 migration resurrected filters that were much older and > which I had deleted. This seems to be the same thing that others are > reporting here. > > > >> -----Original Message----- >> From: Leo Sell [mailto:[log in to unmask]] >> Sent: Friday, August 20, 2010 9:35 AM >> To: Chris Wolf >> Subject: Re: [MSUNAG] Question about mail.msu.edu block lists >> >> >>> So you're saying that if I logged on prior to August 4, I would have >>> found the Accept/Block settings in the same spot where they are now, >>> with the same contents as what I'm seeing now, but they only >>> >> affected >> >>> the mail processing while I was logged on. Is that right? >>> >> >> Chris, you don't have it quite correct. >> >> Prior to August 4, the Block/Accept functions accessed via >> menu item at the top of a message populated the respective >> mail.msu.edu Filter rule. By default the Accept and the Block >> list filter rules were at the top of the list of filters. >> >> In actuality the reason the functions were only operative >> within webmail was because they were webmail filters and >> therefore had no bearing on mail client receipt of mail. >> >> The maintenance performed August 4 commenced a migration >> routine that removed those filters from webmail and moved >> their contents to the new function. Once migrated, those >> lists became operative regardless of whether a user checks >> mail via webmail or client software. User maintenance of >> those lists requires access via webmail's MSU Prefs. >> >> >> >>> I thought I was reasonably familiar with the webmail settings, and >>> these Accept/Block settings simply were not there a month ago. >>> >>> >> You're correct - they were filters and not in the MSU Prefs. >> /L >> >> -- >> Leo Sell >> ATS Help Desk >> Michigan State University >> 517-432-6200 >> help.msu.edu >> >> > >