So, I went to order some spare parts from Dell today, on a laptop that I ordered via the Cstore.

She quoted me the cost, tax and shipping.  I mentioned it should be tax exempt, and she said that she shows the account listed with the service tag that I gave her is not marked for tax removal.

I have no idea how to go about remedying this.  I don’t want to have to pay sales tax, and do paperwork after the fact to get it back, when it should be tax exempt up front.

Maybe It was a one time fluke... Someone didn’t know what they were talking about on their end...  Which is more than possible.  It took me 55 minutes, 14 transfers and 3 disconnects to actually get to someone in Spare Parts.  (Was transferred to the South American support line 3 times, by the automated attendant...)

THANK GOD IT’S FRIDAY!  Anyone else up for a drink?  LOL

-dak aldrich
-network admin
-college of music, MSU
[log in to unmask]">[log in to unmask]
-517.432.5045
-http://comit.music.msu.edu

---

This message is only for the intended recipient(s).  If you are not the named recipient you should not read, distribute or copy this email.  Any views or opinions expressed in this email are those of the author and do not represent those of Michigan State University or the College of Music.  Any information obtained from or contained in these emails is confidential.  No information will be shared or given to any persons outside of the appropriate department(s).