I am doing some due diligence research on behalf of a Outlook 2007 user who claims to have forwarded an email containing a 17kb .pdf attachment to multiple recipients, who then received the forwarded email without the attachment. The forwarded email wasn’t sent inline, and the copy of the email that I have seen appears to be formatted correctly, and the attached .pdf is present and readable. Workstation logs don’t turn up anything unusual, and there weren’t any MSU service status alerts that day that indicate a mail server problem.

So my question is, does anyone know of a condition that will cause Outlook 2007 to do this?

Also, this just Outlook using POP straight to mail.msu.edu. No Exchange server.

Jesse Howard
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IT Administrator
Michigan State University Press
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www.msupress.msu.edu