I agree with Dak, of the 15 E6500's that I have deployed none have caused me any hardware problems. Software problems with Dell Control Point and user error/complaint, is a whole different story. John From: Aldrich, Dak [mailto:[log in to unmask]] Sent: Thursday, April 29, 2010 11:16 AM To: [log in to unmask] Subject: Re: [MSUNAG] Question about Failure Rates on Dell Latitude E-Series Models I have been using the Latitude E-6500 since they came out. I love them. I've had not one single problem with them. Not even due to user error, which is INCREDIBLE! They are an excellent series, in my opinion. -dak From: Lee Duynslager [mailto:[log in to unmask]] Sent: Thursday, April 29, 2010 11:06 AM To: [log in to unmask] Subject: [MSUNAG] Question about Failure Rates on Dell Latitude E-Series Models Has anybody out there seen any higher than normal failure rates or know of any recalls on any of the Latitude E Series Models from Dell? You can contact me off the list if you want. Thanks, LD __________ Information from ESET NOD32 Antivirus, version of virus signature database 5072 (20100429) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com