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David, MSU Telecom Systems currently supports the Avaya Campus PBX with VoIP, serving about 12,000 stations over our VoIP Service. In general, MSU does not support departments moving their phone lines directly to VoIP providers like Vonage, ACD or others. Because of our aggressive contracts with our various vendors, it is very unlikely that there would be much monetary benefit from such a move, however there are lots of risks in such a move. We encourage you to contact MSU Telecom Systems at 3-5515 about this. We would love to talk to you offline as to what is available in the industry. -Nick Kwiatkowski MSU Telecom Systems From: David Benjamin [mailto:[log in to unmask]] Sent: Monday, March 22, 2010 2:31 PM To: [log in to unmask] Subject: [MSUNAG] VOIP What's the status of VOIP on campus? Are there VOIP implementations across campus? We're looking to cut costs and voip came up as a possible solution. What are others doing on campus to cut voice/fax costs? David Benjamin IT Systems Administrator Diagnostic Center for Population and Animal Health Michigan State University 4125 Beaumont Rd., Suite 202 Lansing, MI 48910 Phone: 517-432-5840 Web: http://www.animalhealth.msu.edu