Print

Print


Steve,

While the University does not run the vendor's cellular network, we do have relationships with the cellular vendors where we can bring these issues up.  Please open up a service request with the MSU Telecom Systems Group so we can let them know about the issue.

You can open a service request on our website at http://www.telecom.msu.edu, via the Support tab.

-Nick Kwiatkowski
 MSU Telecom Systems

________________________________________
From: MSU Network Administrators Group [[log in to unmask]] On Behalf Of Steven M. Plemmons [[log in to unmask]]
Sent: Wednesday, October 21, 2009 2:33 PM
To: [log in to unmask]
Subject: [MSUNAG] Dropped Verizon Calls

Sorry for the off topic, but who better to trust than my fellow IT People.

I'm wondering if anyone else has noticed dropped calls on campus using Verizon Wireless.  I have never had this problem before, but I upgraded my phone late this summer to the HTC Ozone and it worked fine like every other VW phone that I have had over the years for a couple months.  The problem now is that I repeatedly drop calls, in Wells Hall where my office is located.

If I watch the signal indicator on it will report 3-4 bars and then just drop away to nothing for about one second and come back to 3-4 bars.

Thanks,

Steve Plemmons
[log in to unmask]


__________ Information from ESET NOD32 Antivirus, version of virus signature database 4530 (20091021) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com