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My guess is that it’s a driver problem even if you’re
using a newer one than the one HP has listed. Have you tried rolling back
to the one on HP’s site? It could also be a problem with the power
management settings. Some kind of conflict when the machine wakes up that
takes some time to resolve, but again, could be a driver problem in that
it’s not managing the wake up process properly.
Jon Galbreath
MCSE/Security+
Systems Administrator
International Studies and Programs
Ph: 517-884-2144
From: MSU Network
Administrators Group [mailto:[log in to unmask]] On Behalf Of Richard
Wiggins
Sent: Tuesday, June 09, 2009 10:27 AM
To: [log in to unmask]
Subject: [MSUNAG] Mysterious problem with ALPS touchpad on HP DV3500
I bought an HP DV3500 laptop late last fall. This is a
model HP custom made for Best Buy. Running Wndows Home Premium 64.
I have a very strange problem with the touchpad. When I close the
clamshell and put it to sleep, it ofter wakes up in a state where the touchpad
does bizarre things. It won't select applications on the task bar.
When IE goes to Work Offline mode, the dialog box that pops up won't select --
exactly 3 times. On the 3rd try it always selects and then IE goes back
online.
The driver on my computer is newer than the driver HP offers
online -- scary.
I have found that if I use Task Manager to kill and restart
explorer.exe the problem goes away.
I'm not able to find any information online about this
problem. Any searches I do for ALPS are complicated by a certain mountain
range.
This is pretty low-volume computer and this is a very
obscure problem so I know this is a long shot, but if anyone has any theories
I'd be curious.
/rich