Print

Print


To Rich Wiggins
I've seen similar problems with a Dell portable and an ALPs touchpad.   
I ended up disabling the sleep-hibernate functions.
Cliff

-- 
Clifford L. Beckett		office: 517-355-4659
Electronic System Designer        cell: 517-449-8226
A411 E. Fee                        fax: 517-353-0789
OMM Department                   email: [log in to unmask]
Michigan State University          web: www.obl.msu.edu
East Lansing MI, 48824



Jon Galbreath wrote:
>
> My guess is that it's a driver problem even if you're using a newer 
> one than the one HP has listed.  Have you tried rolling back to the 
> one on HP's site?  It could also be a problem with the power 
> management settings.  Some kind of conflict when the machine wakes up 
> that takes some time to resolve, but again, could be  a driver problem 
> in that it's not managing the wake up process properly.
>
>  
>
> *Jon Galbreath*
>
> MCSE/Security+
>
> Systems Administrator
>
> International Studies and Programs
>
> Ph: 517-884-2144
>
> [log in to unmask] <mailto:[log in to unmask]>
>
>  
>
> *From:* MSU Network Administrators Group [mailto:[log in to unmask]] 
> *On Behalf Of *Richard Wiggins
> *Sent:* Tuesday, June 09, 2009 10:27 AM
> *To:* [log in to unmask]
> *Subject:* [MSUNAG] Mysterious problem with ALPS touchpad on HP DV3500
>
>  
>
> I bought an HP DV3500 laptop late last fall.  This is a model HP 
> custom made for Best Buy.  Running Wndows Home Premium 64.  I have a 
> very strange problem with the touchpad.  When I close the clamshell 
> and put it to sleep, it ofter wakes up in a state where the touchpad 
> does bizarre things.  It won't select applications on the task bar.  
> When IE goes to Work Offline mode, the dialog box that pops up won't 
> select -- exactly 3 times.  On the 3rd try it always selects and then 
> IE goes back online.
>
>  
>
> The driver on my computer is newer than the driver HP offers online -- 
> scary.
>
>  
>
> I have found that if I use Task Manager to kill and restart 
> explorer.exe the problem goes away.
>
>  
>
> I'm not able to find any information online about this problem.  Any 
> searches I do for ALPS are complicated by a certain mountain range.
>
>  
>
> This is pretty low-volume computer and this is a very obscure problem 
> so I know this is a long shot, but if anyone has any theories I'd be 
> curious.
>
>  
>
> /rich
>