[log in to unmask]">
This would explain why
the MAC can’t see free/busy info.
I suspect that there is a problem with your clients (MACs and PCs) reaching
your free/busy server (your only exchange server) over OWA.
For Ex2003, you can
double check this by digging into the system folders in System Manager and make
sure that the free/busy role is assigned correctly.
Not sure if this is helpful
or not in EX2007.
Firm.
From: MSU Network Administrators Group [mailto:[log in to unmask]]
On Behalf Of Kramer, Jack
Sent: Wednesday, March 11, 2009 7:30 PM
To: [log in to unmask]
Subject: Re: [MSUNAG] Strange Exchange issues
OWA
can’t read the free/busy info either, and we only have one Exchange
server.
----
Jack Kramer
Computer Systems Specialist
University Relations, Michigan State University
517-884-1231
From:
"Charlot, Firmin" <[log in to unmask]">[log in to unmask]>
Reply-To: "Charlot, Firmin" <[log in to unmask]">[log in to unmask]>
Date: Wed, 11 Mar 2009 17:05:25 -0400
To: <[log in to unmask]">[log in to unmask]>
Subject: Re: [MSUNAG] Strange Exchange issues
Keeping in mind that I am using Exchange 2003, a couple of questions come to
mind:
1. Does free
busy work consistently while in OWA?
2. How many
exchange servers do you have and have there been any exchange servers that were
reloaded?
Firm.
From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf
Of Jon Galbreath
Sent: Wednesday, March 11, 2009 4:47 PM
To: [log in to unmask]">[log in to unmask]
Subject: Re: [MSUNAG] Strange Exchange issues
You don’t mention Public
Folders, and while Microsoft tried to sweep them under the rug in Ex2007,
they’re still needed for Mac users. If you haven’t set those
up, that could be why the Free/Busy info isn’t returning anything for the
Mac users because Entourage still uses them to store FB info as well as
download the GAL.
Jon
Jon Galbreath
MCSE/Security+
Systems Administrator
International Studies and Programs
Ph: 517-884-2144
[log in to unmask]">[log in to unmask]
From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf
Of Kramer, Jack
Sent: Wednesday, March 11, 2009 4:44 PM
To: [log in to unmask]">[log in to unmask]
Subject: [MSUNAG] Strange Exchange issues
We’ve been tangling with
Exchange lately and I wanted to throw this out there in case anyone on the list
had any ideas. Thanks in advance for any advice or pitying glances you can
throw my way.
Client environment is AD domain with Office 2007 and 2008 deployed. Server is
Exchange 2007 SP1. Primary email addresses are firstname.lastname@domain, but
logon is [log in to unmask] PC users cannot see certain Mac users’
calendars / free-busy information.
When a PC user looks at free/busy information, the availability service returns
an error. Other Mac users can be seen by the PC users. The commonality between
these users is that the Mac users that can be seen have used Outlook on a PC in
the past. Additionally, Exchange isn’t creating legacy free/busy
mailboxes for users that haven’t logged on through Outlook, even though I
was under the impression that the free/busy service was supposed to crawl
calendar data and create those automatically for legacy use. (to provide legacy
compatibility with calendar entries made on OWA / Entourage) PC users can see
Mac calendars when in Online mode, but still can’t see free/busy information
unless that Mac user logs in with Outlook on a PC to create a legacy free/busy
mailbox. Once the legacy mailbox is created, the Availability Service returns
the proper free busy information.
Questions: why does a legacy free/busy mailbox need to exist for proper
Availability Service functionality; why can PC users only see Mac calendars in
Online mode, not in Cached; does the free/busy service on the Exchange server
only update legacy mailboxes or can it be used to create them for Mac / OWA
clients.
From reading the Microsoft documentation it looks like everything is set up as
it’s supposed to be, which is where I hit the wall.
Thanks,
----
Jack Kramer
Computer Systems Specialist
University Relations, Michigan State University
w: 517-884-1231 / c: 248-635-4955