 |
 |
Kramer, Jack wrote: > The Macs can see free/busy information – they get the information from > the Availability Service in Exchange 2007. However, no one can get > free/busy information for the users without legacy Free/Busy folders > (the kind created for exchange 03 and previous versions) and it still > doesn’t explain the calendaring issue. > ---- > Jack Kramer > Computer Systems Specialist > University Relations, Michigan State University > 517-884-1231 > > > ------------------------------------------------------------------------ > *From: *"Charlot, Firmin" <[log in to unmask]> > *Reply-To: *"Charlot, Firmin" <[log in to unmask]> > *Date: *Wed, 11 Mar 2009 19:40:19 -0400 > *To: *<[log in to unmask]> > *Subject: *Re: [MSUNAG] Strange Exchange issues > > This would explain why the MAC can’t see free/busy info. I suspect > that there is a problem with your clients (MACs and PCs) reaching your > free/busy server (your only exchange server) over OWA. > For Ex2003, you can double check this by digging into the system > folders in System Manager and make sure that the free/busy role is > assigned correctly. > > Not sure if this is helpful or not in EX2007. > > Firm. > > > > *From:* MSU Network Administrators Group [mailto:[log in to unmask]] > *On Behalf Of *Kramer, Jack > *Sent:* Wednesday, March 11, 2009 7:30 PM > *To:* [log in to unmask] > *Subject:* Re: [MSUNAG] Strange Exchange issues > > OWA can’t read the free/busy info either, and we only have one > Exchange server. > ---- > Jack Kramer > Computer Systems Specialist > University Relations, Michigan State University > 517-884-1231 > > ------------------------------------------------------------------------ > > *From: *"Charlot, Firmin" <[log in to unmask]> > *Reply-To: *"Charlot, Firmin" <[log in to unmask]> > *Date: *Wed, 11 Mar 2009 17:05:25 -0400 > *To: *<[log in to unmask]> > *Subject: *Re: [MSUNAG] Strange Exchange issues > > Keeping in mind that I am using Exchange 2003, a couple of questions > come to mind: > > 1. Does free busy work consistently while in OWA? > > > 2. How many exchange servers do you have and have there been any > exchange servers that were reloaded? > > > Firm. > > > > *From:* MSU Network Administrators Group [mailto:[log in to unmask]] > *On Behalf Of *Jon Galbreath > *Sent:* Wednesday, March 11, 2009 4:47 PM > *To:* [log in to unmask] > *Subject:* Re: [MSUNAG] Strange Exchange issues > > You don’t mention Public Folders, and while Microsoft tried to sweep > them under the rug in Ex2007, they’re still needed for Mac users. If > you haven’t set those up, that could be why the Free/Busy info isn’t > returning anything for the Mac users because Entourage still uses them > to store FB info as well as download the GAL. > > Jon > > > *Jon Galbreath > *MCSE/Security+ > Systems Administrator > International Studies and Programs > Ph: 517-884-2144 > [log in to unmask] > > > *From:* MSU Network Administrators Group [mailto:[log in to unmask]] > *On Behalf Of *Kramer, Jack > *Sent:* Wednesday, March 11, 2009 4:44 PM > *To:* [log in to unmask] > *Subject:* [MSUNAG] Strange Exchange issues > > We’ve been tangling with Exchange lately and I wanted to throw this > out there in case anyone on the list had any ideas. Thanks in advance > for any advice or pitying glances you can throw my way. > > Client environment is AD domain with Office 2007 and 2008 deployed. > Server is Exchange 2007 SP1. Primary email addresses are > firstname.lastname@domain, but logon is [log in to unmask] PC users > cannot see certain Mac users’ calendars / free-busy information. > > When a PC user looks at free/busy information, the availability > service returns an error. Other Mac users can be seen by the PC users. > The commonality between these users is that the Mac users that can be > seen have used Outlook on a PC in the past. Additionally, Exchange > isn’t creating legacy free/busy mailboxes for users that haven’t > logged on through Outlook, even though I was under the impression that > the free/busy service was supposed to crawl calendar data and create > those automatically for legacy use. (to provide legacy compatibility > with calendar entries made on OWA / Entourage) PC users can see Mac > calendars when in Online mode, but still can’t see free/busy > information unless that Mac user logs in with Outlook on a PC to > create a legacy free/busy mailbox. Once the legacy mailbox is created, > the Availability Service returns the proper free busy information. > > Questions: why does a legacy free/busy mailbox need to exist for > proper Availability Service functionality; why can PC users only see > Mac calendars in Online mode, not in Cached; does the free/busy > service on the Exchange server only update legacy mailboxes or can it > be used to create them for Mac / OWA clients. > > From reading the Microsoft documentation it looks like everything is > set up as it’s supposed to be, which is where I hit the wall. > > Thanks, > ---- > Jack Kramer > Computer Systems Specialist > University Relations, Michigan State University > w: 517-884-1231 / c: 248-635-4955 > Look at autodiscover ( runs on the Client Access side of things in IIS) configuration as well as user permissions. -- __________________________________ Leslie Kissinger-Houang Information Technology Coordinator Office of the Provost Michigan State University [log in to unmask] 517-355-6464