Print

Print


I've had this problem, too.  I can see from my server logs that some of
these messages get all the way into the "DATA" part of the SMTP dialog
and then time out.  I'm starting to wonder if maybe an IPS somewhere is
dropping packets that shouldn't be dropped.
 
Paul Reed
Chemistry

________________________________

From: MSU Network Administrators Group [mailto:[log in to unmask]] On
Behalf Of Jon Galbreath
Sent: Wednesday, January 21, 2009 2:51 PM
To: [log in to unmask]
Subject: [MSUNAG] Mail Disappearing?



Has anyone else had any users complaining of mail that never gets
delivered?  I've only had one user so far, but unfortunately, I can kind
of confirm his issue, so I have to look into it.

 

He's only said that people are calling him because he hasn't responded
to mail that they sent him, but he apparently has never gotten.  I
should note that this is off-campus mail that is falling into a black
hole.

 

We're running Exchange here, so mail is forwarded in from MSU's servers
via the standard forwarding in the web interface.  Mail within the
Exchange org is working fine, as is most mail from the outside.

 

I did a few tests sending mail to myself from Yahoo and Gmail and they
came through instantly.  However, when I sent a couple messages to
myself from my Exchange server at home, they never showed.  But when I
replied to a message I'd sent myself yesterday, it showed up instantly
here.  Per the Exchange logs, the messages have never hit our servers.
Nor have I gotten any NDRs sent back to me.

 

I'm waiting for the user to get back to me with approximate times and
domains that he's missing mail from, but I thought I'd check if anyone
else is having issues.

 

Thanks!

Jon

 

Jon Galbreath

MCSE/Security+

Systems Administrator

International Studies and Programs

Ph: 517-884-2144

[log in to unmask] <mailto:[log in to unmask]>