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That would be this quarter's issue with Gateway. I've attached the order forms we were given by Gateway, so we could order parts. Good luck. Don Bosman Information Technologist Libraries, Michigan State University 100 Library East Lansing, MI 48824-1048 [log in to unmask] (517) 432-6123 ext 233 From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Skutt, Tim Sent: Monday, January 19, 2009 11:46 AM To: [log in to unmask] Subject: [MSUNAG] Gateway warranty parts We have a tablet that had the backlight go out on it. What is the procedure to get Gateway warranty parts? We keep getting a telephone number for MPC, which is filing for chapter 11 and you can't go any further. Thanks Tim Skutt, MCTS, MCSE Information Technologist I Eli Broad College of Business Michigan State University 5 Eppley Center East Lansing, MI 48824 (517)353-1646