my bad about that and you are correct, i would contact the offending sender first. if needed I could just add it to my personal block lists. It just really annoys me when a local company would do something like this that appears to be unsolicited. PS: Ken/Brian, I feel your pain having to deal with such requests for our own email system but on a much, much smaller scale :) Stephen Bogdanski Network Services College of Veterinary Medicine Michigan State University >>> Ken Josenhans <[log in to unmask]> 12/15/2008 4:35 PM >>> I open the mail at [log in to unmask], and I'd like to emphasize Brian Martinez's point: The [log in to unmask] mailbox is for reporting incidents which ORIGINATE from within MSU. See the web page at http://abuse.msu.edu for guidelines on what should be reported to [log in to unmask] In particular, "Violations or abuse of computer or network systems belonging to other organizations, or under the control of Internet Service Providers with no connection to Michigan State University, should be reported to that organization's "abuse" department." If [log in to unmask] gets a complaint about spam which originated somewhere other than MSU, we will send a polite reply if time permits. We do not have the resources to run a general spam complaint service for any unwanted e-mail received at MSU from other locations. -- Ken Josenhans Network Management Academic Technology Services Michigan State University [log in to unmask] 517-432-2935