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-t



On Oct 22, 2008, at 1:41 PM, Vasquez, Timo wrote:

> Yes you did a good job.
>
> It would be interesting if you could use a windows box open a  
> connection,
>
> Then did a netstat ( open a command window – type netstat and hit  
> enter, see what ports are established connections with the program  
> or website.  I know you said it redirects on 443, but I am curious  
> as to source and destination ports are. If you cant tell that is okay.
>
> The outbreak question is just a question to open dialogue on what we  
> would have to do if somehow this program became corrupted or  
> “changed” by a malicious person.
>
> From: MSU Network Administrators Group [mailto:[log in to unmask]]  
> On Behalf Of Troy D Murray
> Sent: Wednesday, October 22, 2008 1:20 PM
> To: [log in to unmask]
> Subject: Re: [MSUNAG] LogMeIn
>
> I'll try to answer your three questions, if I can figure out where  
> they are:
>
>
> What open ports is this going to create on the local pc/host that  
> will have to be opened perimeter firewalls for both us and off site  
> clients?
>
> On Windows XP and Windows Vista the user is prompted to "unblock"  
> the program, not specific ports.  No ports needed to be opened on  
> any perimeter firewalls that we have tested with thus far, it seems  
> to do the transmission over HTTPS.
>
>
> This must be a java based app since it can run on just about every  
> platform
>
> Java on Mac and on PC if using FireFox, Safari, but ActiveX on IE,  
> from what I've seen.
>
>
> How to control an outbreak should this get compromised
>
> I'm not sure I understand which item you referring to being  
> compromised.  The user has to click two different buttons to allow  
> someone remotely to view and or control their system, with the  
> option to end it at anytime.  There is also a semi-transparent  
> dialog that was up during the remote session.  I guess I'm not sure  
> that answers your question as I'm not sure what your question is  
> specifically.
>
>  I am concerned about the “dedicated channels” and always on with  
> PIN control.
>
> After a session is terminated, then the PIN for that session times  
> out and the link cannot be used again.  The support person isn't  
> able to connect to the users session without providing a new URL or  
> PIN code for a new session.
>
> Did I get your questions right and answer them based on my  
> experience with it.
>
> -t
>
>
>
> On Oct 22, 2008, at 12:47 PM, Vasquez, Timo wrote:
>
>
> I just pose three questions:
>
> What open ports is this going to create on the local pc/host that  
> will have to be opened perimeter firewalls for both us and off site  
> clients?
> This must be a java based app since it can run on just about every  
> platform
> How to control an outbreak should this get compromised
>
> I see that is similar to “go to my pc”; more robust if you read all  
> the features they put in their PDF- I am concerned about the  
> “dedicated channels” and always on with PIN control.  Remote access  
> is nice, if all security angles are evaluated – I see there is  
> an .exe for chatting and passing files too.
>
> Tell us how it goes and what has to be done to implement- please.
>
> From: MSU Network Administrators Group [mailto:[log in to unmask]]  
> On Behalf Of Troy D Murray
> Sent: Wednesday, October 22, 2008 11:46 AM
> To: [log in to unmask]
> Subject: [MSUNAG] LogMeIn
>
> We are testing the remote control service LogMeIn Rescue for working  
> with our clients on and off campus.  I was wondering if anyone on  
> campus has used it, their experience and if there was any discounted  
> pricing?
>
> Thanks,
>
> -- 
> Troy Murray
> Systems/Database Administrator
> Michigan State University
> Biomedical Research Informatics Core (BRIC)
> 100 Conrad Hall
> East Lansing, MI 48824
> Phone: 517-432-4248
> Fax: 517-353-9420
> E-mail: [log in to unmask]
> AOL IM: troymurray72
> MSN IM: [log in to unmask]
> Yahoo! IM: [log in to unmask]
> GTalk\Jabber: [log in to unmask]
>
>
> -- 
> Troy Murray
> Systems/Database Administrator
> Michigan State University
> Biomedical Research Informatics Core (BRIC)
> 100 Conrad Hall
> East Lansing, MI 48824
> Phone: 517-432-4248
> Fax: 517-353-9420
> E-mail: [log in to unmask]
> AOL IM: troymurray72
> MSN IM: [log in to unmask]
> Yahoo! IM: [log in to unmask]
> GTalk\Jabber: [log in to unmask]
>

-- 
Troy Murray
Systems/Database Administrator
Michigan State University
Biomedical Research Informatics Core (BRIC)
100 Conrad Hall
East Lansing, MI 48824
Phone: 517-432-4248
Fax: 517-353-9420
E-mail: [log in to unmask]
AOL IM: troymurray72
MSN IM: [log in to unmask]
Yahoo! IM: [log in to unmask]
GTalk\Jabber: [log in to unmask]