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I'll try to answer your three questions, if I can figure out where they are: What open ports is this going to create on the local pc/host that will have to be opened perimeter firewalls for both us and off site clients? On Windows XP and Windows Vista the user is prompted to "unblock" the program, not specific ports. No ports needed to be opened on any perimeter firewalls that we have tested with thus far, it seems to do the transmission over HTTPS. This must be a java based app since it can run on just about every platform Java on Mac and on PC if using FireFox, Safari, but ActiveX on IE, from what I've seen. How to control an outbreak should this get compromised I'm not sure I understand which item you referring to being compromised. The user has to click two different buttons to allow someone remotely to view and or control their system, with the option to end it at anytime. There is also a semi-transparent dialog that was up during the remote session. I guess I'm not sure that answers your question as I'm not sure what your question is specifically. I am concerned about the “dedicated channels” and always on with PIN control. After a session is terminated, then the PIN for that session times out and the link cannot be used again. The support person isn't able to connect to the users session without providing a new URL or PIN code for a new session. Did I get your questions right and answer them based on my experience with it. -t On Oct 22, 2008, at 12:47 PM, Vasquez, Timo wrote: > I just pose three questions: > > What open ports is this going to create on the local pc/host that > will have to be opened perimeter firewalls for both us and off site > clients? > This must be a java based app since it can run on just about every > platform > How to control an outbreak should this get compromised > > I see that is similar to “go to my pc”; more robust if you read all > the features they put in their PDF- I am concerned about the > “dedicated channels” and always on with PIN control. Remote access > is nice, if all security angles are evaluated – I see there is > an .exe for chatting and passing files too. > > Tell us how it goes and what has to be done to implement- please. > > From: MSU Network Administrators Group [mailto:[log in to unmask]] > On Behalf Of Troy D Murray > Sent: Wednesday, October 22, 2008 11:46 AM > To: [log in to unmask] > Subject: [MSUNAG] LogMeIn > > We are testing the remote control service LogMeIn Rescue for working > with our clients on and off campus. I was wondering if anyone on > campus has used it, their experience and if there was any discounted > pricing? > > Thanks, > > -- > Troy Murray > Systems/Database Administrator > Michigan State University > Biomedical Research Informatics Core (BRIC) > 100 Conrad Hall > East Lansing, MI 48824 > Phone: 517-432-4248 > Fax: 517-353-9420 > E-mail: [log in to unmask] > AOL IM: troymurray72 > MSN IM: [log in to unmask] > Yahoo! IM: [log in to unmask] > GTalk\Jabber: [log in to unmask] > -- Troy Murray Systems/Database Administrator Michigan State University Biomedical Research Informatics Core (BRIC) 100 Conrad Hall East Lansing, MI 48824 Phone: 517-432-4248 Fax: 517-353-9420 E-mail: [log in to unmask] AOL IM: troymurray72 MSN IM: [log in to unmask] Yahoo! IM: [log in to unmask] GTalk\Jabber: [log in to unmask]