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Interesting, my experience was the complete opposite. I took my wife's MacBook in to get the hard drive replaced and since it was under AppleCare I didn't pay a cent. The turnaround time was only two or three days too. I have also sent MacBooks for warranty covered repairs straight to Apple and it has taken about a week to get it back. --- Peter Cole Information Technician Michigan State University Press 517-355-9543 x124 -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Michael Surato Sent: Monday, August 11, 2008 5:28 PM To: [log in to unmask] Subject: Re: [MSUNAG] Mac laptop screen repair? I have dealt with them, they charge $78 per hour warranty or no and I have the bill to prove it. -- +-------------------------------------------+ | Michael Surato | | College of Arts and Letters | | Michigan State University | | 320 Linton Hall | | East Lansing, MI 48824 | | Voice: (517) 353-0778 Fax: (517) 355-0159 | +-------------------------------------------+ >>> On 8/11/2008 at 5:14 PM, MSU Network Administrators Group wrote: > I just saw Capital Macintosh the other day and they do warranty work. > http://capmac.net/ > > It might be less downtime or a faster turn-around. I have never dealt with > them, but they are just down on michigan ave. > > Most small shops will list xxx per hour bench fee plus parts, just > in case the repair is NOT covered by warranty. I had a logic board that > needed to be replaced, and I had to have a hold on my credit card, until > the repair was cleared by the warranty coverage. I didn't end up paying > anything, but they did have my money to cover their costs through the > duration. > > > -------------------------------------- > Sean O'Malley, Information Technologist > Michigan State University > ------------------------------------- >