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On Aug 12, 2008, at 11:22 AM, Peter Cole wrote:

> Interesting, my experience was the complete opposite.  I took my  
> wife's
> MacBook in to get the hard drive replaced and since it was under  
> AppleCare I
> didn't pay a cent.  The turnaround time was only two or three days  
> too.
>
> I have also sent MacBooks for warranty covered repairs straight to  
> Apple and
> it has taken about a week to get it back.

Maybe it is/was the difference between parts being covered and parts +  
labor being covered by the specific warranty?
--Ray