That is interesting, as I got an
email inquiry asking me to rate our rep, two weeks ago.
Don Bosman
From: MSU Network
Administrators Group [mailto:[log in to unmask]] On Behalf Of Charlot,
Firmin
Sent: Monday, July 14, 2008 3:24 PM
To: [log in to unmask]
Subject: Re: [MSUNAG] Issues placing orders with CDW-G
Thanks to everyone who
responded.
It appears that my experiences
are not the norm which is a good thing.
BTW: I just got a
follow-up call from a senior Rep. at CDW-G asking if there are any pending
issues. I generally don’t get these types of calls from
CDW-G. Not sure exactly what prompted this call but I find the timing
interesting.
Firm.
From: MSU Network
Administrators Group [mailto:[log in to unmask]] On Behalf Of Charlot,
Firmin
Sent: Monday, July 14, 2008 2:01 PM
To: [log in to unmask]
Subject: [MSUNAG] Issues placing orders with CDW-G
We have had a number of issues placing orders with CDW-G and
wondered if these types of issues are isolated incidents or systemic problems
at CDW-G.
Some of the issues included things like: Reps not returning
phone calls, wrong items were shipped, orders that were completely ignored,
info on my online account with CDW-G being completely wrong and more.
I am curious to find out if others have had similar
experiences.
Thanks.
t CDW-Ged incedents y quenterest on it
Firmin
Charlot, MCSE, A+, Information Systems Manager
Educational and Support Services 162 Student Services
Building East Lansing, MI 48824
[log in to unmask] (517) 432-7541
Submit technical requests at http://help.ess.msu.edu/