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I have not experienced any of these issues. It may be that I am in the habit of calling the MSU account executive, but I have always have had positive experiences with them. -- +-------------------------------------------+ | Michael Surato | | College of Arts and Letters | | Michigan State University | | 320 Linton Hall | | East Lansing, MI 48824 | | Voice: (517) 353-0778 Fax: (517) 355-0159 | +-------------------------------------------+ >>> On 7/14/2008 at 2:00 PM, MSU Network Administrators Group wrote: > > We have had a number of issues placing orders with CDW-G and wondered if these types of issues are isolated incidents or systemic problems at CDW-G. Some of the issues included things like: Reps not returning phone calls, wrong items were shipped, orders that were completely ignored, info on my online account with CDW-G being completely wrong and more. I am curious to find out if others have had similar experiences. > Thanks. > t CDW-Ged incedents y quenterest on it > Firmin Charlot, MCSE, A+, Information Systems Manager Educational and Support Services 162 Student Services Building East Lansing, MI 48824 [log in to unmask] <blocked::mailto:[log in to unmask]> (517) 432-7541 Submit technical requests at http://help.ess.msu.edu/ <blocked::http://help.ess.msu.edu/> > >