I have one beef with them. We
don’t order that much from CDWG and I don’t like to have wait to talk
to our rep. I want to call in, identify our shipping and billing address and
place the order. That would be a better use of the reps time and mine.
Don Bosman
Information
Technologist
Libraries,
Michigan State University
100 Library
East Lansing, MI 48824-1048
[log in to unmask]
(517) 432-6123 ext 233
Fax (517) 432-8374
From: MSU Network
Administrators Group [mailto:[log in to unmask]] On Behalf Of Charlot,
Firmin
Sent: Monday, July 14, 2008 2:01 PM
To: [log in to unmask]
Subject: [MSUNAG] Issues placing orders with CDW-G
We have had a number of issues placing orders with CDW-G and
wondered if these types of issues are isolated incidents or systemic problems
at CDW-G.
Some of the issues included things like: Reps not returning
phone calls, wrong items were shipped, orders that were completely ignored,
info on my online account with CDW-G being completely wrong and more.
I am curious to find out if others have had similar
experiences.
Thanks.
t CDW-Ged incedents y quenterest on it
Firmin
Charlot, MCSE, A+, Information Systems Manager
Educational and Support Services 162 Student Services
Building East Lansing, MI 48824
[log in to unmask] (517) 432-7541
Submit technical requests at http://help.ess.msu.edu/