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Please file a case at the ATS helpdesk with the connection information: IP addresses, dates, and times. We will reivew our logs to see if the IPS did discard some packets. Joe On Tue, Jul 29, 2008 at 11:38:34AM -0400, Kim Geiger wrote: > I wonder if anyone has any thoughts on a problem we experienced yesterday. > > Mail sent from the Governor's office never arrived. Um, yes, that's a little bit of a big deal.... > > And, as I write, another user informs me that a sender at the Michigan Public Service Commission got a nondeliverable bouncer from her mail server when she tried to mail here. I might be wrong, but I don't think the Gov.'s office got anything back at all. > > My mail server is running GroupWise 7.0.3. Logs show that quite a few other items from michigan.gov were received here yesterday, so it's not a matter of not accepting mail from that domain or anything. Nor was any of it trapped in our spam filter. > > Is it possible that the issue with the IPS yesterday afternoon stopped some mail at the campus border? It's hard to diagnose a non-delivery situation when nothing appears in my logs. I can provide relevant addresses/ip numbers if that would help turn up an event in another system log on campus. > > If you have other suggestions, I'd love to hear them. Thanks. > -- > > Kim Geiger > Information Technologist > Broadcasting Services > Michigan State University > 517-432-3120 x 429