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In fact the project in ATS to implement a set of tools in support of collaboration among IT support staff and others is very much alive. Wikis, threaded discussion forums, directories, social networking tools (tagging, bookmarking, etc.), were among the ideas that grew out of discussions at the IT Exchange meetings. After discussions between ATS and some volunteers from the MSU community, the decision was made to implement a threaded discussion tool, vBulletin, as the first piece of what will likely evolve into a group or set of tools. I'm the technical lead on vBulletin and it's nearly ready for release; I expect it will be announced soon. -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Kwiatkowski, Nicholas Sent: Monday, April 28, 2008 9:48 AM To: [log in to unmask] Subject: Re: [MSUNAG] IT Services (was Re: [MSUNAG] printer maintenance) At one of the IT Exhcnages, there was talk about setting up a Wiki to do exactly that. I don't know what happened to that project... -Nick Kwiatkowski MSU Telecom Systems -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Stephan Andre' Sent: Monday, April 28, 2008 9:43 AM To: [log in to unmask] Subject: Re: [MSUNAG] IT Services (was Re: [MSUNAG] printer maintenance) On Monday 28 April 2008 09:12:00 Kim Geiger wrote: > >>> On 4/24/2008 at 10:57 AM, Cheryl Akers <[log in to unmask]> wrote: > > > > We've been really happy with the work they've done on our HP printers. > > > > At 10:16 AM 4/24/2008 -0400, you wrote: > >>I haven't used them yet, but I understand that this group does: > >> > >>http://computerrepair.msu.edu/ > > I can second the endorsement. > > This very question has come up a number of times since I've been a > subsriber to the NAG list. It occurred to me yesterday at the IT > Conference, actually, that it would be really, really helpful, especially > to those of us out in the 'periphery,' to have a list online of all the > (fee-based or otherwise) services offered by ATS and AIS. For example, I'm > vaguely aware that various consulting services are available, but I'm not > sure what they all are or who to contact for more info. > > Does anybody else think this is a good idea? Sure, that would be a great idea. By definition, I'm not aware of the services provided when I don't know about them. ;-) --STeve Andre' Political Science