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Al Bray wrote: > I want to throw this out to see if other's have had their users complaining about this issue. > > For about the past month or so, our users that have MSU Credit Union accounts option set to and have eStatements and other eCorrespondence set up to be delivered to their MSUnetID email account are complaining that they are getting bounced back and not being delivered. > > They know this because when the log into their MSUFCU account, they have email messages telling them as much. > > --[snip]-- > Anyway...at this point I am wondering if others are seeing this with their users that have their MSUFCU email option set to @msu.edu and if so, who to contact to address this issue. > > Al, As a sys admin for the mail.msu.edu team *and* an MSUFCU member (who receives e-statements) I can tell you this is the first I've heard of it happening. I've been receiving all of my e-statements to my old @msu.edu address which forwards on elsewhere. I just logged into their website and I have no messages waiting for me. I'm curious to know if you have your users forwarding via a .forward file or via a .mailfilter? If you have them forwarding with a mail filter I'd recommend that you *NOT* do that, and change it back to "forwarding address" If I get a chance to later today, and I remember, I'll grep through some logs to see if I find any MSUFCU problems. They could have trouble with our greylisting server as well, but that seems doubtful, unless they have secondary (and poorly configured) mail servers sending this stuff out too. ./brm