Ehren-
I believe the Outlook auto
configure is dependent upon the web portion of the Client Access role.
For it to work you need a properly formatted SSL cert and then configure the
Internal and External URLs in the Exchange Management Console.
Michael Switzer
MSU Radiology, IT Infrastructure Team
MSU
Radiology Email:
[log in to unmask]
184 Radiology
Bldg.
Phone: 517.355.0120 ext.218
East Lansing, MI
48824 Fax: 517.432.2849
From: MSU Network
Administrators Group [mailto:[log in to unmask]] On Behalf Of Ehren
Benson
Sent: Wednesday, January 16, 2008 4:18 PM
To: [log in to unmask]
Subject: exchange 2007 & outlook issue
We are currently evaluating exchange 2007
and I am having a strange issue maybe someone can help with. I have a
windows vista machine installed on our virtual server that is a member of the
domain that the trial exchange 2007 server is in. I have an account in
that domain which has enterprise admin and domain admin rights. On that
Vista machine I have office 2007 professional Plus installed, including
outlook.
After I had exchange 2007 set up and my mailbox set up
(mailboxA) which I could access via owa I logged into this vista machine, fired
up outlook 2007 and as expected the new account wizard started, detected my
exchange account and automatically configured everything and I was good to go.
If I am logged into this system I can open outlook and use it to do
anything I want with my mailbox on the exchange 2007 test server.
I have a few other accounts created in that domain for a
few other people to test it as well. I have allowed them permission to
remote desktop into this very same vista machine with outlook 2007 installed.
When any other user remotes into this system the same as I did when they
open outlook it (as expected) automatically detects the exchange server and
their mailbox (say mailboxB for example) and then goes to the "configuring"
screen where it puts a green checkmark next to "establish network
connection" and "Search for [log in to unmask] server
settings". At the point where the blue arrow indicates its at the
"log on to server" stage a box pops up that says:
"The action cannot be completed. The connection
to Microsoft Exchange is unavailable. Outlook must be online or connected
to complete this action."
If you hit OK it brings up a window that lists the detected
exchange server: "ex07server.phytest.intranet" and says Mailbox:
"=SMTP:[log in to unmask]
explaining the pa.msu.edu address.... the internal name of
phytest.intranet does not do any good for external testing so to be able to
access it and have mail sent to it from the outside world we created an
record for it in our main DNS space which i noted as
ex07server.pa.msu.edu. In Organization Configuration/Hub Transport I
added an accepted domain of the external address, listed under accepted domains
also is phytest.intranet...both authoritative. In the default email
address policy I made a SMTP address of [log in to unmask] and "set
it as reply" (%m adding their alias)
When it is trying to auto configure and the message comes
up saying outlook must be online and you click OK and it gives the dialogue I
described above I tried changing the
"=SMTP:[log in to unmask]" to
"=SMTP:[log in to unmask]" with no change in
result.
Sorry this is so long but I want to be sure to explain it
well...can anyone offer any ideas?
FYI…in case you try the external
address I use above is an example and isn’t the actual
address….sorry > _ <
Ehren J. Benson, MCSE
Windows Systems Administrator
Department of Physics and Astronomy
Michigan State University
1209 A Biomed Phys Sci
517-355-9200
x2569