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We are currently evaluating exchange 2007
and I am having a strange issue maybe someone can help with. I have a
windows vista machine installed on our virtual server that is a member of the
domain that the trial exchange 2007 server is in. I have an account in
that domain which has enterprise admin and domain admin rights. On that Vista
machine I have office 2007 professional Plus installed, including outlook.
After I had exchange 2007 set up and my mailbox set up
(mailboxA) which I could access via owa I logged into this vista machine, fired
up outlook 2007 and as expected the new account wizard started, detected my
exchange account and automatically configured everything and I was good to go.
If I am logged into this system I can open outlook and use it to do
anything I want with my mailbox on the exchange 2007 test server.
I have a few other accounts created in that domain for a
few other people to test it as well. I have allowed them permission to
remote desktop into this very same vista machine with outlook 2007 installed.
When any other user remotes into this system the same as I did when they
open outlook it (as expected) automatically detects the exchange server and their
mailbox (say mailboxB for example) and then goes to the "configuring"
screen where it puts a green checkmark next to "establish network
connection" and "Search for [log in to unmask] server
settings". At the point where the blue arrow indicates its at the
"log on to server" stage a box pops up that says:
"The action cannot be completed. The connection
to Microsoft Exchange is unavailable. Outlook must be online or connected
to complete this action."
If you hit OK it brings up a window that lists the detected
exchange server: "ex07server.phytest.intranet" and says Mailbox:
"=SMTP:[log in to unmask]
explaining the pa.msu.edu address.... the internal name of phytest.intranet
does not do any good for external testing so to be able to access it and have
mail sent to it from the outside world we created an record for it in our
main DNS space which i noted as ex07server.pa.msu.edu. In Organization
Configuration/Hub Transport I added an accepted domain of the external address,
listed under accepted domains also is phytest.intranet...both authoritative.
In the default email address policy I made a SMTP address of
[log in to unmask] and "set it as reply" (%m adding their
alias)
When it is trying to auto configure and the message comes
up saying outlook must be online and you click OK and it gives the dialogue I
described above I tried changing the "=SMTP:[log in to unmask]"
to "=SMTP:[log in to unmask]" with no change in
result.
Sorry this is so long but I want to be sure to explain it
well...can anyone offer any ideas?
FYI…in case you try the external
address I use above is an example and isn’t the actual address….sorry
> _ <
Ehren J. Benson, MCSE
Windows Systems Administrator
Department of Physics and Astronomy
Michigan State University
1209 A Biomed Phys Sci
517-355-9200
x2569