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We are currently evaluating exchange 2007 and I am having a strange issue maybe someone can help with. I have a windows vista machine installed on our virtual server that is a member of the domain that the trial exchange 2007 server is in. I have an account in that domain which has enterprise admin and domain admin rights. On that Vista machine I have office 2007 professional Plus installed, including outlook. After I had exchange 2007 set up and my mailbox set up (mailboxA) which I could access via owa I logged into this vista machine, fired up outlook 2007 and as expected the new account wizard started, detected my exchange account and automatically configured everything and I was good to go. If I am logged into this system I can open outlook and use it to do anything I want with my mailbox on the exchange 2007 test server. I have a few other accounts created in that domain for a few other people to test it as well. I have allowed them permission to remote desktop into this very same vista machine with outlook 2007 installed. When any other user remotes into this system the same as I did when they open outlook it (as expected) automatically detects the exchange server and their mailbox (say mailboxB for example) and then goes to the "configuring" screen where it puts a green checkmark next to "establish network connection" and "Search for [log in to unmask] server settings". At the point where the blue arrow indicates its at the "log on to server" stage a box pops up that says: "The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action." If you hit OK it brings up a window that lists the detected exchange server: "ex07server.phytest.intranet" and says Mailbox: "=SMTP:[log in to unmask] explaining the pa.msu.edu address.... the internal name of phytest.intranet does not do any good for external testing so to be able to access it and have mail sent to it from the outside world we created an record for it in our main DNS space which i noted as ex07server.pa.msu.edu. In Organization Configuration/Hub Transport I added an accepted domain of the external address, listed under accepted domains also is phytest.intranet...both authoritative. In the default email address policy I made a SMTP address of [log in to unmask] and "set it as reply" (%m adding their alias) When it is trying to auto configure and the message comes up saying outlook must be online and you click OK and it gives the dialogue I described above I tried changing the "=SMTP:[log in to unmask]" to "=SMTP:[log in to unmask]" with no change in result. Sorry this is so long but I want to be sure to explain it well...can anyone offer any ideas? FYI...in case you try the external address I use above is an example and isn't the actual address....sorry > _ < Ehren J. Benson, MCSE Windows Systems Administrator Department of Physics and Astronomy Michigan State University 1209 A Biomed Phys Sci [log in to unmask] <mailto:[log in to unmask]> 517-355-9200 x2569