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This has to do with outbound email from within RCPD only. The user isn't forwarding mail from mail.msu.edu to rcpd.msu.edu. users from within RCPD are sending mail to the ex-employee and the Exchange server is routing the outbound message back to the internal RCPD mailbox. I wrote to Al directly, but I guess I could've replied here so that others would see it too. I think there is an internal recipient policy that is grabbing the outbound mail. This happened when my wife left RCPD as well. Chris Doerr Business & Personnel Office Physical Plant Division Michigan State University Suite 1 Physical Plant East Lansing, MI 48824-1215 [log in to unmask] www.pp.msu.edu (517) 432-0225 voice (517) 353-5001 fax -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Jon Galbreath Sent: Tuesday, December 11, 2007 2:21 PM To: [log in to unmask] Subject: Re: [MSUNAG] Email being sent to Exchange account instead of external SMTP address? Uh, tell her to stop forwarding her mail from mail.msu.edu? Jon Galbreath MCSA/MCSE/Security+ Network/Systems Administrator International Studies and Programs Ph: 517-355-2350 [log in to unmask] -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Al Puzzuoli Sent: Tuesday, December 11, 2007 1:52 PM To: [log in to unmask] Subject: [MSUNAG] Email being sent to Exchange account instead of external SMTP address? Hi all, We're running a relatively typical campus setup wherein employees of our department have an rcpd.msu.edu exchange account. They set the forward on their mail.msu.edu account to pass all messages along to their rcpd.msu.edu address. Recently, one of our employees left the department. Her box on our exchange server is still active for the time being, until she can migrate all her email activity back to her msu.edu account. The problem is that if people from within our office attempt to send mail to her at her msu.edu account, the server instead routes the message to her exchange mailbox. What do I need to do to resolve this? Her msu.edu SMTP address is already set as her primary. Thanks Al Puzzuoli Information Technologist Resource Center for Persons with Disabilities 517-884-1915 120 Bessey Hall East Lansing, MI 48824-1033 http://www.rcpd.msu.edu