Anyone have any documentation they could pass along detailing the duties/responsibilities of a FT staff person dedicated to workstation & user support within your department?

 

Also some generic feedback as to the size of your department (the number of computers/users to support) and the organization of your technology group would help me tremendously (ie 1 FT staff dedicated to user support, 3 students, 1 manager, etc).

 

I could also forward a summary of the generic feedback I receive to anyone off-list if they wish to see what I receive.

 

Thanks all ahead of time for any help/documentation you can provide.

 

GO GREEN!

 

Chris Harper
INFORMATION TECHNOLOGY SPECIALIST

University Relations / Michigan State University

401 Olds Hall, East Lansing, MI 48824-1047

Email: [log in to unmask] / Direct: 517.355.9980
Web: http://ur.msu.edu / Cell: 517.290.5496