I like the idea of a wiki or forum, possibly SharePoint now that
it’s matured dramatically. Essentially the creation of a central
knowledgebase for all of the MSU IT staff to contribute to and enhance as
issues arise. Yes, I come from a corporate background, but a good KB can
be an invaluable tool. Anything that allows the exchange of
questions/answers, code, tools, etc. to allow for better management of
resources just makes sense for a enterprise this large and spread out.
From: MSU Network
Administrators Group [mailto:[log in to unmask]] On Behalf Of Troy
Murray
Sent: Monday, October 15, 2007 12:42 PM
To: [log in to unmask]
Subject: [MSUNAG] IT Collaboration Tools
At the meeting
on Friday the question was brought up as to what type of tools would be the
most effective for communication with other MSU IT staff in sharing ideas,
solutions, and finding individuals with specialized skills or experience in a
certain area. Some of the tools suggested were blogs, wiki, SharePoint,
forums and a central list of individuals and their expertise.
To me I like the idea of a MSU IT forum the best, although other tools could be
used in conjunction. The list of different topics that was shown to us
during the IT Exchange could easily be broken down into sub-forum areas for
specific topics. Just as a rough example:
Systems
-Windows
|-Vista
-Linux
-Mac
Programming
- Languages
|-C++
|-C#
- Scripts
|-Perl
For me, it would be most useful is each of these "areas" could
provide an RSS feed, so I could subscribe to the "Perl" one, for
example, and see all of the posts come through my RSS reader. With
questions and responses all in one place it would serve as a fantastic knowledge
base for searching for solutions to problems that have already been solved by
someone else but are new to me. If there was some type of
"point" system for when a correct answer is given by someone they are
awarded a point. This would allow us to see, in a certain area, who might
be the best persons to ask.
What tools do you think would be good and why?
--
Troy Murray
Informatics Specialist
Michigan State University
Biomedical Research & Informatics Center (BRIC)
100 Conrad Hall
East Lansing, MI 48824
Phone: 517-432-4248
Fax: 517-353-9420
E-mail: [log in to unmask]