Everyone,
We just had a breakthrough with Symantec’s Backup Exec 11d and their
Oracle Agent.
Thanks so much for your input as it really
has helped us think about what we needed to do if we go outside the Backup Exec
solution.
Javier
From: MSU Network
Administrators Group [mailto:[log in to unmask]] On Behalf Of Javier Ornelas
Sent: Tuesday, October 09, 2007
12:42 PM
To: [log in to unmask]
Subject: [MSUNAG] Oracle
assistance
We have an Oracle database and are in urgent need of some
Oracle assistance. Can anyone recommend a good Oracle consultant for
on-site help? The help we need is related to backing up our Oracle
database. It is a couple hundred GB in size and we need to do a hot
backup of the database to keep the application up and running while backup is
taking place.
One of the backup options that we tried is purchasing Symantec Backup Exec 11d
and its Oracle agent. We set up a server with the Backup Exec 11d
software including the Oracle agent. On the Oracle server, I installed
the Backup Exec Remote Agent. Here’s our problem when trying to use
the Backup Exec product: Our Oracle database SID and the Oracle database
name are not the same. The Remote Agent when I setup the Oracle portion
of it lists the Oracle local instance name as ORA7. ORA7 is not the
database name that we are using. Since our username of
“backup” is not found in the database called ORA7, we get
authentication problems. I cannot type over the Oracle local instance
name of ORA7 with our database name. The Remote Agent is finding this
local instance name from two things (according to Symantec tech support):
services and registry. We have tried to change items in the registry and
this did not help matters. ORA7 is still the only listed Oracle instance
name found by the Remote Agent.
Symantec has told me that this isn’t their problem and
that we need to fix things on our end. This would mean a total rebuild of
the Oracle database. Needless to say, Symantec isn’t an option that
we are going to pursue any longer.
Any recommendation for an Oracle consultant would be greatly
appreciated.
Thanks,
Javier Ornelas
MSU Health Information Technology
Network Services/Support
A118K Clinical Center
(517) 355-6531
(517) 432-4774 fax