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I also would love to see an MSU IT wiki. I run a couple Wiki's for research groups here and they have been invaluable way to documenting lab protocols, databases, etc. I've used the low-entry OSS 'dokuwiki' but run up against its limits. I would argue that we are already using an IT forum: http://list.msu.edu/archives/msunag.html. Thank you George Perkins and the MSU LISTSERV team! Externally, I live on many of the Mac-centric forum pages (e.g. OS X Hints; http://tinyurl.com/3cyh5b) but as mentioned before it's time consuming to read and assimilate the responses to find improvements or changes as software changes. I'd like to suggest we find a way to hybridize a wiki and a forum, so would like whichever wiki software is chosen to have a "comments" feature. For example, Wikimedia incorporates forum-like chatter with it's "talk" feature (behind each page is a 'discussion' page). e.g. http://en.wikipedia.org/wiki/Michigan_State_University and http://en.wikipedia.org/wiki/Talk:Michigan_State_University Another consideratiaon is a manual with user notes à la php.net : http://www.php.net/manual/en/ref.curl.php In that way, ACNS can maintain authoritative content but the community can contribute to it. ---- Pat Bills Department of Zoology and Mara Hyena Project 23 Natural Science Michigan State University [log in to unmask] Scott Cassaday wrote: > I agree as well, a wiki warehouse of knowledge would be extremely nice > instead of trying to navigate through all the different groups pages > to find an answer. I also really like the idea of a forum with > different groups and sub groups > X86 > Windows > XP > Vista > Linux > PowerPC > Mac OS 9 > Mac OS 10 > Linux > Software > Adobe > Reader > Microsoft > Office 2003 > Office 2007 > Word 07 > Excel 07 > Etc. Etc. > > ----- Original Message ----- From: "Tony Cooke" <[log in to unmask]> > To: <[log in to unmask]> > Sent: Monday, October 15, 2007 1:20 PM > Subject: Re: [MSUNAG] IT Collaboration Tools > > >> Count me in ;) >> I think that both a forums site and Wiki would be great ideas. The >> forums would facilitate group conversations specific to subject area >> (and could be moderated by community experts in their subject area), >> and would also serve as the "campus IT people" directory that several >> people were interested in at the IT Exchange. >> Wiki, on the other hand, would be great for documentation. I think >> that the ACNS Techbase is great (wonderful changes in the last few >> years) but something more community driven would be beneficial as well. >> -Tony >> >> >> >> ----------------------------- >> Jon, >> Maybe you can I could start an ex-EDS employee support group there! :) >> -- >> Troy Murray >> Informatics Specialist >> Michigan State University >> Biomedical Research & Informatics Center (BRIC) >> 100 Conrad Hall >> East Lansing, MI 48824 >> Phone: 517-432-4248 >> Fax: 517-353-9420 >> E-mail: [log in to unmask] >> >> >> -----Original Message----- >> From: MSU Network Administrators Group on behalf of Jon Galbreath >> Sent: Mon 10/15/2007 12:48 PM >> To: [log in to unmask] >> Subject: Re: [MSUNAG] IT Collaboration Tools >> I like the idea of a wiki or forum, possibly SharePoint now that it's >> matured dramatically. Essentially the creation of a central >> knowledgebase >> for all of the MSU IT staff to contribute to and enhance as issues >> arise. >> Yes, I come from a corporate background, but a good KB can be an >> invaluable >> tool. Anything that allows the exchange of questions/answers, code, >> tools, >> etc. to allow for better management of resources just makes sense for a >> enterprise this large and spread out. >> >> >> From: MSU Network Administrators Group [mailto:[log in to unmask]] On >> Behalf Of Troy Murray >> Sent: Monday, October 15, 2007 12:42 PM >> To: [log in to unmask] >> Subject: [MSUNAG] IT Collaboration Tools >> >> >> At the meeting on Friday the question was brought up as to what type of >> tools would be the most effective for communication with other MSU IT >> staff >> in sharing ideas, solutions, and finding individuals with specialized >> skills >> or experience in a certain area. Some of the tools suggested were >> blogs, >> wiki, SharePoint, forums and a central list of individuals and their >> expertise. >> To me I like the idea of a MSU IT forum the best, although other >> tools could >> be used in conjunction. The list of different topics that was shown >> to us >> during the IT Exchange could easily be broken down into sub-forum >> areas for >> specific topics. Just as a rough example: >> Systems >> -Windows >> |-Vista >> -Linux >> -Mac >> Programming >> - Languages >> |-C++ >> |-C# >> - Scripts >> |-Perl >> For me, it would be most useful is each of these "areas" could >> provide an >> RSS feed, so I could subscribe to the "Perl" one, for example, and >> see all >> of the posts come through my RSS reader. With questions and >> responses all >> in one place it would serve as a fantastic knowledge base for >> searching for >> solutions to problems that have already been solved by someone else >> but are >> new to me. If there was some type of "point" system for when a correct >> answer is given by someone they are awarded a point. This would >> allow us to >> see, in a certain area, who might be the best persons to ask. >> What tools do you think would be good and why? >> -- >> Troy Murray >> Informatics Specialist >> Michigan State University >> Biomedical Research & Informatics Center (BRIC) >> 100 Conrad Hall >> East Lansing, MI 48824 >> Phone: 517-432-4248 >> Fax: 517-353-9420 >> E-mail: [log in to unmask] -- Patrick Bills Programmer/Information Technologist Kenya Hyena Project & Department of Zoology Rm 23 Natural Science Building | Michigan State University | East Lansing MI 48865 [log in to unmask] | http://www.hyenas.zoology.msu.edu | 517 353 8649